Privacy Policy for Ruby's Refuge
At Ruby's Remedies, I am committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how I collect, use, and protect your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
1. Information I Collect
I collect personal data relevant to the services you book. This may include:
Contact Information: Name, email address, phone number.
Health Information: Details about your health and well-being provided during consultations to tailor massage treatments.
Birth Details: Date, time, and place of birth required for astrology readings.
Payment Information: Details required to process payments securely.
Service Preferences: Notes on preferences discussed during appointments.
2. How I Use Your Information
Your personal data is collected and used for the following purposes:
Providing Services: To tailor massage treatments, astrology readings, and tarot consultations to your needs.
Communication: To manage bookings, send appointment reminders, and respond to inquiries.
Record Keeping: To maintain accurate records for repeat sessions and legal compliance.
Marketing: With your consent, to send updates about services, offers, or events.
3. Data Sharing
I do not share your personal data with third parties except where required by law or necessary to provide my services (e.g., payment processors). All third-party providers are GDPR-compliant and ensure the confidentiality of your data.
4. Your Rights
You have the following rights regarding your personal data:
Access: Request access to the personal data I hold about you.
Correction: Update or correct your personal information.
Deletion: Request deletion of your data, except where retention is required by law.
Withdrawal of Consent: Opt out of marketing communications or revoke consent for data usage.
To exercise these rights, please contact me at remediesruby@gmail.com
5. Data Retention
I retain personal data only as long as necessary to fulfil the purposes outlined in this policy:
Health records: Retained for 7 years after your last appointment, in line with legal requirements.
Astrology and tarot session notes: Retained for 2 years to provide continuity in repeat consultations.
Contact information: Retained until you request deletion.
6. Data Security
I take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. This includes:
Secure storage systems for physical and electronic records.
Encrypted payment processing systems.
Access controls to ensure only authorised personnel can view your data.
7. Cookies and Website Use
If you visit my website, cookies may be used to enhance your experience. These cookies collect non-identifiable data such as browsing activity and preferences. You can manage or disable cookies through your browser settings.
8. Changes to This Policy
I may update this Privacy Policy to reflect changes in practices or legal requirements. Any updates will be posted on my website, and I encourage you to review this policy periodically.
9. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact me:
Ruby's Refuge
3 Candlewick Lane, Alma Yard, Plymouth, PL4 0FF
Email: remediesruby@gmail.com
Phone: 07494112296
This Privacy Policy ensures that your personal data is handled responsibly, transparently, and in accordance with your rights. Thank you for trusting Ruby's Refuge with your care and well-being.