Massage FAQs

  • Don’t worry at all! I’ll guide you through everything. When you arrive, we’ll have a quick chat about what you need, and I’ll explain how to get comfortable on the massage table. The most important thing is that you relax and let yourself receive.

  • It depends on how long you’ve been holding tension and what your body needs. Some people feel a big shift after just one session, while others find that regular treatments help release deeper layers of tension over time. I offer multi-session packages with discounts for those who want ongoing support—feel free to ask me about the best option for you!

  • Massage doesn’t have to be painful to be effective! Deep tissue work can feel intense, but I always work with your body, not against it. If anything feels too strong, you can always let me know and we’ll adjust the pressure.

  • That’s totally understandable, and it’s so common! My space is completely non-judgmental, and your comfort is the most important thing. We can chat, work in silence, or take breaks—whatever feels good for you.

  • Either is fine! Some people like to chat a little, while others prefer silence—there’s no right or wrong way. If you feel like drifting off, that’s completely okay too.

Astrology & Tarot FAQs

  • There’s no such thing as a bad reading! Astrology and tarot aren’t about scary predictions—they’re about understanding yourself better. Everything that comes up is there to empower you, not to frighten you.

  • Not at all! Some people come with clear questions, while others just want to see what the cards have to say. We can start with an open reading and see where it leads.

  • No—I don’t do fixed predictions. Tarot and astrology show themes, patterns, and guidance to help you navigate life with more clarity and choice. It’s about self-awareness, not fate.

  • Yes! While a birth time helps with precision, I can still give you a deep reading based on your birth date and location.

  • Just yourself! If you’d like, you can bring a notebook, voice recorder, or any questions you have in mind. But there’s nothing you need to prepare.

Aftercare FAQs

  • Take your time easing back into the world! Some people feel super relaxed, others feel emotional, and some just feel clear-headed. If you’ve had a massage, drink lots of water, move gently, and avoid anything too intense. If you’ve had a reading, give yourself space to absorb the insights.

  • Yes! Some people book regular treatments/readings as part of their self-care, while others come as needed. If you’re unsure, we can discuss what might be most supportive for you.

Booking & Policies FAQs

  • You can book directly through the Book Now page on my website. For astrology readings, I release appointments at the start of each month—follow me on Instagram for updates on availability.

  • I accept cash, card, and bank transfers, but all payments are processed through Fresha at the time of booking. This secures your appointment and makes check-in easy on the day of your session.

  • I require at least 48 hours’ notice to cancel or reschedule an appointment. Cancellations within 48 hours will incur a 50% fee of the treatment cost.

    This policy helps me manage my time effectively and ensures fairness for all clients.

  • Yes! I offer virtual astrology and tarot readings, available worldwide. Massage and energy work are offered in person at my studio in Plymouth.

How to find me

Ruby’s Refuge is located at 3 Candlewick Lane, Alma Yard, Plymouth, PL4 0FF—a creative hub for independent businesses.

I share my space with Delia from Kind All Over, known for her amazing handmade cosmetics.

Together, we cultivate a warm and welcoming environment to support your holistic well-being.

It’s easy to reach us by car without driving into the city centre. We’re just off Exeter Street (A374), with plenty of free parking. Or just a two-minute walk from The Barbican and Sutton Harbour.